FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can you arrange the transportation for us?

Yes, We can arrange transportation by Express, by sea or by air.

Is transportation safe enough?

We pack the goods very well.you will get goods on hand with good condition.

How about the quality?

We have a team of QC professionals and we pay attention to detail to ensure our product quality exceed customer's expectation.

What kind of certificates your products have?

CE,FCC,RoHS,PSE,UN38.4,MSDS,etc, which is able to satisfy most country’s importing requirements.

How could I custom packaging?

We can help your company to create your own brand. Our in-house graphic designer can handle all your graphic requirements on both products and packagings.We also accept small quantity OEM service.

Can you offer free sample?

We can‘t offer free sample, but we can return the sample cost from the next bulk order.

How about the after sales issue?

We have one year warranty,if there have any defected unit which was't artificial damage. Will send the same quantity with the repeat order together.